DFCU Online
DFCU Online lets you manage your money from a laptop, tablet or smartphone. There's no charge to transfer funds, and we've made it easy to set up text message and email alerts if your balance gets too low.
We've made Online Banking easier with these features and additions:
- Multi-Pay Bill Pay
- Multiple Balance Display on the Homepage
- Enhanced Quick Transfer option
- Accounts grouped and named based on your preferences
- Account Credits will now show in green with a plus (+) sign to the left
- Account Debits will now show as a minus (-) to the left
- Receive alerts when you get a new secure message in DFCU Online
- Required authorization when transferring money from an external account
- Search accounts using a simple dropdown menu
- More control over your accounts using Financial Tools
DFCU Online offers up to seven years of prior statements, access to account balances and history (including pending debit card transactions) and easy access to your DFCU Financial Platinum Mastercard account information.
And that's not all. DFCU Online also includes features like Online Bill Pay, which lets you save time by paying all of your bills in one spot, and DFCUPay, a person-to-person payment service that offers an easy and secure way to exchange money with just about anyone, DFCU member or not.
To get started with Online Bill Pay, log in to DFCU Online and select Bill Payment > Transactions.
DFCU Mobile
DFCU Mobile, our easy-to-use app for iOS and Android devices, seamlessly integrates with DFCU Online so you can quickly and easily deposit checks, transfer funds, pay bills and check balances using your mobile device. Other features include secure messaging and customized phone and email alerts. DFCU Mobile also offers touch authentication for Touch ID-enabled Apple iOS devices.
Review our Mobile Deposit FAQ.
Phone Banking
Call us to check account balances, review account history, transfer funds between accounts and make loan payments by listening over the phone. You'll need your Member Number and your phone banking Personal Identification Number (PIN).
If you've never used phone banking before, call 888.336.2700 and select option #1 to get started. Use the last four digits of your Social Security number when you're prompted to enter your PIN.
|
Use Automated Telephone Banking
|
Press 1
|
|
Hear General Information
|
Press 2, then
Press 1 for Interest Rates or 2 for Hours of Operation
|
|
Contact Investment Services
|
Press 3
|
|
Discuss Loans and Payment Protection
|
Press 4, then
Press 1 for Mortgages
Press 2 for new Consumer Home Equity Loans
Press 3 for existing Consumer Home Equity Loans
|
|
Speak with a Member Service Agent
|
0
|
Text (SMS) Banking
Text banking allows you to view your account balances and transfer funds between designated accounts by sending a text. All you need is a mobile device with texting capabilities.**
Ready to get started? Log in to DFCU Online and select Settings > Text Enrollment. Enable the accounts you want to access and give them four-character nicknames by clicking Settings > Account Preferences > Text. Once you're activated, text a command to 226563.
Below are the text commands you'll use to access your account information:
Command
|
Action
|
| BAL < account nickname> |
Shows the requested account's balance. |
| HIST <account nickname> |
Shows the requested account's history. |
|
XFER < account nickname1>
<account nickname 2> <amount>
|
Transfers funds from one account to another.
Note: Enter full amount using dollars, decimals, and cents.
|
| DFCU |
Shows DFCU Financial's website and phone number. |
|
STOP
|
Disables text banking.
Note: To reactivate, you must log in to DFCU OnLine and enable text banking.
|
| HELP |
Provides a list of available commands. |